After the failed Workday payroll launch, auditors found the Department of Administrative Services had to conduct emergency procurements with IBM and Gartner to stabilize operations. The audit notes these emergency contracts were needed to provide guidance on stabilization efforts and address the numerous payroll errors affecting thousands of employees.
This item is based on findings from an official government audit. The summary reflects auditor conclusions.
Concern Score Assessment
Source Document
Oregon Secretary of State Audits →See More Like This
$1B
DAS Awards $1 Billion for Vague 'Organizational Improvement Services'
DAS Procurement Services
The Department of Administrative Services awarded $1 billion to a Portland consulting firm for 'Organizational Improvement Services' over just 8 months. The contract description is remarkably vague for such an enormous amount, and it's unclear what specific deliverables or improvements justify this massive expenditure of taxpayer funds.
$9.6B
Oregon Pays Deloitte $9.6 Billion for Medicaid IT System
OHA - Health Systems
Oregon's Health Authority paid Deloitte Consulting $9.6 billion for systems integration services on the state's Medicaid enrollment IT solution. This massive contract with the out-of-state consulting firm dwarfs Oregon's entire annual budget and raises serious questions about the scope and necessity of this IT project.
$3.5M
State Overpaid 4,500 Employees by $3.5 Million
Department of Administrative Services
Auditors found that Oregon's new Workday payroll system immediately failed after launch, overpaying 4,500 employees by more than $3.5 million in December 2022. The Department of Administrative Services' botched implementation continued causing incorrect payments for months, affecting thousands more employees in subsequent pay periods.