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TechnologyFlagged for ReviewState of Oregon·FY2023

$1,754,000

$1.75M IT Contract Raises Questions About Value and Planning

Department of Consumer and Business Services

Oregon's Department of Consumer and Business Services has a $1.75 million, 6-year contract with an out-of-state vendor for a 'ticket tracking system' with an extremely vague description. The contract appears to have poor initial planning, requiring multiple amendments over its lengthy duration.

This item was flagged by our automated pipeline from public spending records. It represents a potential concern, not a confirmed finding of wrongdoing.

Concern Score Assessment

Concern Score: 65/100

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Technology

$1M

Duplicate Software Bundles

Bureau of Technology Services

Portland bought a $300,000 software bundle to manage city devices, then purchased a second program for $700,000 to do the exact same task. A city audit found there was no citywide strategy for technology purchasing, leading to duplicative spending across bureaus.

Concern Score: 85/100
Flagged for Review
Portland, OR
FY2024Read →
Technology

$39.1M

Dental Board Pays $39M for IBM Phone Services - Why So Much?

Oregon Board of Dentistry

The Oregon Board of Dentistry appears to have a $39 million contract with IBM for telephone services, which raises questions about why a small regulatory board would need such expensive phone systems. The amount seems extraordinarily high for an agency that primarily licenses dentists and handles complaints.

Concern Score: 85/100
Flagged for Review
State of Oregon
FY2023Read →
Technology

$3.5M

State Overpaid 4,500 Employees by $3.5 Million

Department of Administrative Services

Auditors found that Oregon's new Workday payroll system immediately failed after launch, overpaying 4,500 employees by more than $3.5 million in December 2022. The Department of Administrative Services' botched implementation continued causing incorrect payments for months, affecting thousands more employees in subsequent pay periods.

Concern Score: 85/100
Audit Finding
State of Oregon
FY2024Read →