According to the audit, BOLI received an additional $2.16 million for phase two of a case management system upgrade to replace outdated software that hindered staff efficiency. Auditors found the existing database was slow and required time-consuming workarounds that reduced productivity.
This item is based on findings from an official government audit. The summary reflects auditor conclusions.
Concern Score Assessment
Source Document
Oregon Secretary of State Audits →See More Like This
$1M
Duplicate Software Bundles
Bureau of Technology Services
Portland bought a $300,000 software bundle to manage city devices, then purchased a second program for $700,000 to do the exact same task. A city audit found there was no citywide strategy for technology purchasing, leading to duplicative spending across bureaus.
$39.1M
Dental Board Pays $39M for IBM Phone Services - Why So Much?
Oregon Board of Dentistry
The Oregon Board of Dentistry appears to have a $39 million contract with IBM for telephone services, which raises questions about why a small regulatory board would need such expensive phone systems. The amount seems extraordinarily high for an agency that primarily licenses dentists and handles complaints.
$3.5M
State Overpaid 4,500 Employees by $3.5 Million
Department of Administrative Services
Auditors found that Oregon's new Workday payroll system immediately failed after launch, overpaying 4,500 employees by more than $3.5 million in December 2022. The Department of Administrative Services' botched implementation continued causing incorrect payments for months, affecting thousands more employees in subsequent pay periods.