Portland's city auditor found that individual bureaus frequently buy technology on their own without coordinating with the central Bureau of Technology Services. The nearly two-year audit review found this led to delays, overspending, and accessibility issues across city government.
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$1M
Duplicate Software Bundles
Bureau of Technology Services
Portland bought a $300,000 software bundle to manage city devices, then purchased a second program for $700,000 to do the exact same task. A city audit found there was no citywide strategy for technology purchasing, leading to duplicative spending across bureaus.